Privacy Policy
Effective Date: 10/27/2025
Last Updated: 10/27/2025
Olde Providence Racquet Club values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in person or online. Please read this policy carefully.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you become a member, register for programs, or interact with OPRC, we may collect:
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Name, address, phone number, and email address
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Date of birth or age group
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Emergency contact information
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Payment details (credit/debit card or bank account information)
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Membership and billing records
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Participation history (clinics, lessons, events, etc.)
B. Non-Personal Information
We may also collect non-identifiable data such as:
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Browser type and version
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Device type and operating system
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IP address
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Pages visited and time spent on our website
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Cookies and similar technologies for analytics and site functionality
2. How We Use Your Information
We use your information to:
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Manage your membership and account
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Process payments and billing
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Communicate important updates, schedules, and club news
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Register you for events, leagues, or lessons
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Improve our services and website functionality
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Comply with legal or regulatory requirements
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Ensure the safety and security of our members, guests, and staff
3. Sharing of Information
We do not sell or rent your personal information. We may share information only in the following cases:
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Service Providers: With trusted vendors (e.g., payment processors, scheduling systems) who help us operate the Club and provide services to you.
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Legal Compliance: If required by law, subpoena, or government request.
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Business Operations: In connection with a merger, acquisition, or organizational change, where permitted by law.
All third-party service providers are required to maintain confidentiality and security consistent with this Privacy Policy.
4. Data Security
We use administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You may:
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Update or correct your contact or membership information by contacting the Club office.
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Opt out of marketing or newsletter emails by following the unsubscribe link in our communications.
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Request deletion of your personal information, where applicable by law.
6. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience, analyze site traffic, and remember user preferences. You can control or disable cookies through your browser settings, though some features may not function properly.
7. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. Parents or guardians who believe their child’s information has been collected without consent should contact us immediately.
8. Third-Party Links
Our website may include links to external websites. OPRC is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
Olde Providence Racquet Club (OPRC)
5630 Sharon View Rd
Charlotte NC, 28226
📞 (704) 366-9817
✉️ leslie@oprctennis.com
🌐 https://www.oprctennis.com/
